Resolve prepares clear, effective refund and complaint letters — professionally written, escalation-ready, and instantly usable.
Prepare your letterMost customer service issues are resolved simply through clear communication. Resolve drafts the exact message you need to secure a fast resolution, without stress, indecision, or guesswork.
I needed to contact a large retailer that hides their email address. Resolve provided both the letter and a working email. I was sceptical when I found old forum posts saying nobody got replies, but I took the risk. Within hours I had a courteous response, and the whole issue was sorted in 48 hours. Genuinely impressed.
Leila R.
Verified subscriber - Resolve Now
Over 0 letters drafted this month
Professionally structured and ready to send.
Step-by-step instructions if your first attempt is ignored.
Company contact details — included automatically.
Exactly what to do next and when.
Resolve is ideal for anyone who values their time and wants issues handled quickly and professionally. Whether it's a refund, a missing order, poor service, or a dispute that needs escalation, Resolve prepares the exact message you need to get results.
Professionally structured messages that companies respond to.
Step-by-step instructions if your first attempt doesn't receive a response.
Commonly used support emails and addresses included automatically.
Free
£4.99 per letter
£5.99/month
£12.99/month
No. Resolve does not store or log any personal details, case information, or letters. Your inputs are processed securely and never saved.
No. Resolve is not a law firm and does not offer legal advice. We help you communicate clearly and effectively.
Our AI model identifies commonly used support emails and contact pages for each company. Where there are alternatives, we provide the most reliable option.
Yes. Letters follow clear, professional formatting suitable for most countries. Escalation steps adjust where possible.
Yes. Cancellation is instant and handled through your Customer Portal.
Yes. Resolve works seamlessly across all devices. You can add Resolve to your home screen, dock or desktop for instant access.
No. Your license key unlocks all features — no accounts or logins required.
Resolve helps people handle customer service issues quickly and professionally. We create clear, well-structured letters that save you time and remove the stress of drafting complaints, refund requests, and escalation communications.
We do not store personal information. Your inputs are used only to prepare your letter and are never retained.
Resolve is not a law firm and does not provide legal advice. Our purpose is to help you present your situation clearly, confidently, and effectively.